Privacy Policy

Last Updated: April 20, 2026

This Privacy Policy explains how CostLess Wholesale (“we”, “our”, “us”) collects, uses, and protects your information when you visit costlesswholesale.com or interact with us in-store, online, or through our marketing channels.

1. Information We Collect

We may collect the following types of information:

  • a. Personal Information (you provide)
    • Name
    • Phone number
    • Email address
    • Any information you provide via forms, messages, or loyalty signup
  • b. Automatically Collected Information
    • When you visit our website:
    • IP address
    • Device type
    • Browser type
    • Pages visited
    • Time spent on site

This is collected via tools like cookies and analytics platforms.


2. How We Use Your Information

We use your information to:

  • Communicate with you (SMS, email, social media)
  • Send promotions, offers, and updates
  • Improve our website and customer experience
  • Analyze traffic and user behavior
  • Manage our loyalty program

3. SMS & Marketing Communications

By providing your phone number, you agree to receive:

  • Promotional SMS messages
  • Store updates and offers
  • Message frequency may vary
  • Standard message & data rates may apply

You can opt out at any time by:

  • Replying STOP to any SMS
  • Contacting us via social media

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Customize user experience

You can disable cookies in your browser settings.


5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary:

  • Analytics providers (e.g., website tracking tools)
  • Marketing tools (SMS/email platforms)
  • Service providers helping us operate our business

These partners are required to protect your data.


6. Data Security

We take reasonable measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.


7. Your Privacy Rights (California Residents)

If you are a California resident, you have the right to:

  • Request access to your personal information
  • Request deletion of your data
  • Know what information we collect and how it is used

To exercise your rights, please contact us via our social media channels.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


9. Children’s Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.


11. Contact Us

For any privacy-related questions:

  • Contact us via our official social media channels
  • Or through our store phone numbers