1. **Free Shipping:** Enjoy complimentary shipping on all orders, no minimum purchase required.
2. **Order Processing:** Orders are processed promptly within 3-5 business days after payment confirmation.
3. **Shipping Methods:** We utilize trusted shipping carriers to ensure reliable delivery of your orders.
4. **Delivery Time:** While we strive to deliver your items as quickly as possible, please note that delivery times may vary depending on the shipping destination. Estimated delivery times will be provided during the checkout process.
5. **Shipping Locations:** Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.
6. **Order Tracking:** Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
7. **Shipping Updates:** We will keep you informed throughout the shipping process, providing updates on the status of your order until it reaches your doorstep.
Returns:
1. **Return Policy:** We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 14 days of delivery.
2. **Return Authorization:** Prior to returning any items, please contact our customer service team to obtain a Return Authorization (RA) number.
3. **Condition of Items:** To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
4. **Return Shipping:** While shipping is free for the initial delivery, customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
5. **Refund Process:** Once your return is received and inspected, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase.
6. **Exchanges:** If you wish to exchange an item, please contact us to arrange for the exchange process.